Fun, professional, great learning experience - Customer Sales Lead Bath & Body Works Employee Review

5.0
4 Jun 2011
Recommend
CEO approval
Business outlook

Pros

work around your schedule, free samples for associates, management is appreciative, room for growing with the company, learn great customer service skills, fun with people at work

Cons

customers get better deals than associates and can use more coupons, shifts for associates can be very short (3 hours), on call shifts can lead to not actually working a lot of hours (for associates), floor sets about every 2 weeks can be very time consuming and seem like a waste of time and man power. training is very old school (reading and watching tapes), only full time staff are store manager and co-manager

Explore other reviews about Bath & Body Works

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Generous pay for management, paid holidays and maternity leave for full timers, good benefits. Treats us more like humans than any other business I’ve ever worked for

Cons

Work/life balance can be hard, especially around the holidays

1.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Good discounts on merchandise, easy work.

Cons

I would have loved to purchase some of their products conisdering the 40% off discount for employees, but they failed to pay me enough to sustain myself let alone buy from their store! I was getting paid about $150 every two weeks! They never notified me about how little I'd be working or about what my schedule would be like, my shifts were completely random. If you want a set schedule each week. this job isn't for you, you're lucky to get 1 shift a week that only lasts about 3-4 hours. Once again, my supervisors failed to mention this, thinking it was more important that I know how to sell products than whether or not I get paid enough to survive. I don't know why there was so much emphasis on selling merchandise to customers anyway, these products practically sell themselves. I had a lot of questions starting out since I was a NEW EMPLOYEE and all and had never worked a job like this in my life, but for some reason my supervisors failed to see this and instead made me feel ashamed and embarassed for asking the simplest of questions. They'd actually get mad and a little sassy at me for asking a question, like where a specific item was or how to do a return. I have to remind you, I had just started and my shifts were so sporadic it was difficult to retain all the info, so I HAD to ask questions.

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