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Beacon Communities LLC

Engaged employer

The company has become a corporation and it’s employees a number - Property Staff Beacon Communities LLC Employee Review

3.0
24 Mar 2022
Recommend
CEO approval
Business outlook

Pros

The possibilities of a forward direction and fulfilling career. Holidays off

Cons

Unfortunately this review is going to sound nothing but negative and upsetting but I also think it speaks the truth and hope more than the typical company response is received. Beacon, especially from the top has lost its way over the last couple years. Some of this might have been Covid related but for the most part its more of a corporation change than the “family” company I was a part of and have loved working for over the last decade. There is such a disconnect now from the higher hierarchy than the folks that are on the ground. It’s a plain and simple fact, the folks in the home office are out of touch with what’s been going on at the site level. They’ve become more Zoom meeting hermits who create policies which only make more redundant and quite honestly, pointless work for those folks that in some cases never left their duties and are over worked as is. We have monthly company meetings celebrating pictures and fake smiles while not even attempting to address issues failing this company. Those same company wide meetings share photos of home office parties celebrating the way the regions were told they cannot because of Covid concerns. Then there’s the numerous hour long meetings to poorly discuss items that could have been an email if not just a phone call. People have lost the ability to interact without a computer screen or plexi-glass in front of them. Questions of why performance and inspection scores get asked. That’s a disconnect. Regional staffs are highly overworked and over stressed to levels were depression has started becoming an issue amongst them. But they’re told it’s okay, a 3-6% raise which includes you cost of living and yearly performance raise will ease that. There’s the inability or lack to draw interest in open positions for nearly 2-3 years now at site levels but the creation of positions continues in other places. Multiple properties have lost great employees due to better paying jobs with less responsibilities. Meanwhile so many others suffer from stress and feeling abandoned and the Work Life Balance moto has become a company tagline instead of what it once stood for. Poor communication and cohesiveness between all properties has always been something. Different regions doing different things and setting different expectations. The lack of a regional hierarchy is in desperate need of attention and structure to help regions improve within themselves and strive as a whole. There needs to be levels where duties are spread evenly and not piled on someone with the feeling, do you duties of the position you want and we’ll talk to you in a year. Too many times are positions eliminated and not filled leaving more duties and responsibility on people are doing more than their job titles involve. All while basing these lack of fulfillment on reasoning of timing or finance & not employee input. Out of touch and only seeing numbers. That is how you become a corporation and your employees a number. A true and honest survey of the company and its employees needs to be done and this time around, not forgotten as it has in the past. Items employees raise need to be addressed, not put aside with a promise to look at later. If this company truly wants to get back what originally made it a top place to work without persuading its employees to vote, then it needs to start listening to those that are at the foundation and actually make it successful. And much sooner than too late because they fail to understand how brittle that foundation is becoming each day.

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Beacon Communities LLC Response
4y
Dear Team Member, Thank you for taking the time to leave Beacon a review on Glassdoor. I want to highlight your impressive 10+ year career with Beacon. Thank you for being a valued part of the team and helping us deliver on our mission in your community. On the other hand, we are sorry to hear about your concerns. Over your career, Beacon has grown dramatically, more than doubling in size. This growth has led to changes at the corporate and property level, both in personnel and policy. These modifications are always designed to provide better support to our property teams and residents. While this growth is exciting, we do not want to lose the elements that make Beacon a special place to work, such as our culture and close-knit team. Please know we continue to examine ways we can engage with each other meaningfully across the portfolio. Since the beginning of the pandemic, our leadership team has strived to communicate effectively throughout the company. We have used company-wide emails and video conferencing to provide clear, consistent updates during a tumultuous period. Many team members reported these meetings provided joy during some of the darker moments that the pandemic created. Additionally, we used these meetings to provide updates on policy and process changes aimed at alleviating current issues or mitigating future ones. Our team intends to continue using these mediums to provide updates and keep our team members informed across the portfolio. We understand individuals are stressed due to a number of factors not limited to their workloads. Beacon team members have free access to our Employee Assistance Program. This program provides confidential services for mental health, life coaching, caregiving responsibilities, and more. We encourage any team member dealing with depression or other mental health concerns to reach out to our Human Resources team to learn more. Our yearly raises are not designed to resolve team members’ personal struggles. During the pandemic, we expanded our Summer Friday program to the entire year. As long as team members complete their 40 hours ahead of 1:00 pm on Friday and are in good standing, they are able to start their weekend early. We strive to give our team members the flexibility they need to enjoy their personal lives outside of work. We appreciate you taking the time to write this review. Please know this will be circulated amongst Beacon’s leadership team. Sincerely, Darlene

Explore other reviews about Beacon Communities LLC

5.0
24 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Great benefits, so much time off. First company I ever worked for that actually values their employees.

Cons

HR leaves something to be desired. Do not respond with any urgency.

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Beacon Communities LLC Response
6mo
Thank you for the review. We are excited to see you enjoy our benefits package and that you feel valued. As for your concern, timely support is important, and feedback like yours helps us stay focused on improving the experience for all team members.
1.0
24 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Early release Fridays Good PTO

Cons

For early release Fridays you end up having to do more work at a faster pace. I worked for my site for the entire year and when they were supposed to pay out a bonus of roughly $13k dollars at the end of the year they said that because I put my notice in they wouldn't honor my bonus. When someone works the entire year and because you take an extra 5 months to close your financials that should not be my problem. Pay people that have rightfully worked for you for the entire duration of the fiscal year. Fair is fair.

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Beacon Communities LLC Response
1w
Thank you for taking the time to share your feedback. We take the matters you raised seriously and understand you have already shared this feedback within the organization. We wish you the best.
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