Directionless upper management - Sales Benchmark Mineral Intelligence Employee Review

Great colleagues — worked with a lot of supportive, driven, and collaborative people across teams. Young and energetic work environment, which can be engaging and fast-paced. Decent company equipment and tools provided to do the job effectively. Exposure to an interesting and growing industry with global relevance.

Leadership lacks consistency and transparency. Strategic decisions are often made without clear communication or context, which creates uncertainty and makes it difficult for teams to align with long-term priorities. Feedback from experienced staff is frequently overlooked. Concerns raised early by knowledgeable team members are not always taken seriously, only to resurface later as real issues. When this happens, solutions are often rushed, and the resulting pressure tends to fall back on delivery teams rather than being addressed structurally. Limited training and support. Many roles require learning on the job with minimal onboarding, documentation, or structured guidance, which can make it challenging for employees to perform effectively or develop confidently. Constant changes in role focus, KPIs, and team structures. Shifting priorities and frequent reorganisations make it harder to build momentum, measure success consistently, or feel secure in how performance is evaluated. Loss of key leadership in previous restructures. Some experienced managers and team leads were removed, leading to teams being managed by individuals without deep understanding of those functions, impacting morale and effectiveness. Inconsistent leadership capability and decision-making. There is a noticeable gap at times between how leadership presents itself and how decisions are executed in practice, which can make it difficult for teams to feel confident in direction. This is sometimes compounded by a lack of openness around decision-making, which limits accountability and trust. Cost-heavy decisions during financially constrained periods. Despite financial pressures, the company committed to an expensive City of London office and later increased in-office attendance requirements when utilisation expectations were not met. This felt misaligned with broader cost-control messaging and flexible working expectations.

Business collapsing - surely a matter of time until it's sold.

4 separate rounds of redundancies in 15 months as the "leadership" has no experience - has a business ever imploded this fast? They promised the world to investors to get the deal done - and have then thrown employees under the bus when the unrealistic targets they promised have been missed. Every round of redundancies is bigger than the last - the 4th round alone saw over 50 people let go, and the business was only 200 or so people before all the cuts began (maybe half that size now). Senior managers so far out of their depth and making people redundant to go to cover for their own mistakes.