Appearances can be deceptive - Senior Art Director Benchworks Employee Review

1.0
20 Dec 2019
Recommend
CEO approval
Business outlook

Pros

When I first joined, the work life balance was fine. Pretty chill office environment in terms of people coming/going. Lots of lunch outings that later became necessity—the office is also in a good area overall in a pretty neat building. The Happy Hours were often good—granted they usually came out of necessity for the mental well being of employees, they were typically fun all the same and about the only time there felt to be any true sense of company culture. Benchworks had the appearance of being a place on the verge of good things.

Cons

This facade quickly faded, at least among the employees who knew better due to having worked in real agency environments. Benchworks is a company operated essentially by a wealthy small town family from Maryland who aspires to break into the Philly Pharma advertising scene—with no real background in what they wanted to participate in. This was frustrating for the professionals who joined Benchworks in hopes of producing meaningful and creative work. Just a few of the many highlights from my time with their Philadelphia office: - We initially worked under a Creative Director who had the experience of a junior designer leading a team of 5 creatives with a collective 80+ years of experience (this is still relevant as it illustrates how nepotism drives the Benchworks employee roster)—to be fair this CD had been replaced by someone with far more 'resume experience' - Account executives who had no practical experience working with clients nor knowledge of what their job was supposed to entail - Aloof senior leadership team who often used Benchworks as a vehicle for their personal networking; the creative team was often being tasked with quickly churning out designs for the CEOs social network - A senior member of the leadership team was known to make inappropriate and highly offensive jokes that employees generally felt obligated to laugh off; in hindsight I was pretty ashamed of not saying anything in the moment - The work environment itself was white washed and toxic, severely lacking any sense of diversity, culture, or adherence to modern decency for an office of its size; there was a constant surplus of absurd drama going on at any given moment - The office issues culminated in half of the Philadelphia office leaving en masse over the course of a couple months

Explore other reviews about Benchworks

5.0
25 May 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- You can work from home or go into a physical office - Remote opportunities. We may be based in Maryland and Pennsylvania but we have employees who live all over the country! - There are some really great people who work here! - The amount of PTO is good and you get an extra day added after each year with the company - Yearly raises, bonuses available for some departments and referral bonuses for leads that turn into a new hire - Small size of company means you aren't just a number and leadership makes themselves available for you to reach out if you have something to discuss - There are some great benefit perks - IRA contribution matching up to a certain percentage, life insurance that BW pays 100% of, a monthly contribution towards a gym membership or other healthy program - Opportunity for growth - Most people are happy to help if you simply raise your hand and communicate that you need some support

Cons

- Growing pains at times, but all small companies have these. - Some days are super busy with really tight timelines, although that is typical of pharma agency life - Only the employee gets a percentage of healthcare paid for which can make putting a family on the company Healthcare plan very expensive - Sometimes there are "bad apples" as I'll call them. The grumpy folks who see the negative in everything. Since it's a small company you can't avoid those folks as easily as you might at a larger company, BUT those types of people usually don't stay long anyway - Not all managers excel at onboarding new hires, but there are plenty of great people who will answer any questions or help you out if you simply reach out to them - Remote work can be hard as a new hire, but if you are proactive in communicating with the rest of your team you will find that it helps alleviate a lot of the struggle

1
1.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nice office with a few smart people

Cons

No organization or direction. Sloppy management

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