Service Desk Manager - Technology Support Supervisor Berklee Employee Review

5.0
22 Feb 2021
Recommend
CEO approval
Business outlook

Pros

Cathrine has been the best manager, and cares for all of her workers like no one else!

Cons

There are no cons for Catherine!

Explore other reviews about Berklee

5.0
15 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing work culture, understanding managers, and supportive colleagues. I feel truly valued and I can breathe even during peak times.

Cons

So far no cons at all. Everything is wonderful!

1.0
20 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-helping students -talking about music

Cons

-forced to train the ai bot that will replace you -despite being the top performer on your team and being reassured repeatedly your job is secure, you will get laid off with no explanation or respect -c suite prefers to keep their 500k+ salaries and 80k+ bonuses even if it means laying off 80+ employees who only make 55k -CEO led first layoffs in berklee's entire history, no transparency with any managers, no discussion or anything -CEO used money "saved" from layoffs to give other employees bonuses and buy unnecessary property

3
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