Pros
Pay is decent and the benefits are pretty good.
Cons
I've worked here for over 5 years and at first I really loved my job and the company. I used to tell everyone what a great company overstock.com was to work for. I was told when I was hired that I would only be required to work weekends occasionally. And at first that was true. But after 5 years, I'm working solid weekends for months and I can't get a straight answer as to why and if/when that will change. We were also promised that there is always room for advancement, but unless you have a certain family status or know someone that can pull strings, good luck. Also, a few of us had ideas on how to make the company better. At first they seemed to listen and we even had lunch with upper management because our ideas were so good. But years later, the simple changes that we suggested are still unchanged, making customers frustrated and our jobs harder. But they don't answer the phones, so it makes sense that they don't care. Thinking that things would get better, I've stayed. But where they keep getting worse, I'm looking for a new job.