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Don't believe in the alternative reviews - Anonymous employee BigCommerce Employee Review

1.0
13 Jun 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Most coworkers are nice and pleasant to work with. - If you're one of the few roles that get to travel you sure can milk it (or if you're of importance you can easily violate policy and fly something that is NOT economy)

Cons

- It's clear most of the recruiting/HR team is writing the glowing reviews, about how the company is one of the "Top|Great|Best places to work" however what they don't tell you is you the entire company is spammed by the people team for participation in these surveys for better press - When they first opened the office they lured everyone w/ the whole "we plan on IPO'ing" schpiel. Years later and this is far from a reality AFAIK - FAKE CULTURE!! When you're in an office that doesn't want this and you're trying to force it on everyone it's clear you're doing something wrong. - Some higher-up's only have their title to show off their 'worth' but in reality want nothing to do with the team that they are assigned to direct/manage. - Working intra-office is horrible, especially when "the OG's" act like they don't have to respond to you - PR comes from no-named sources no one knows of. - Benefits aren't as great as some others have said.

Explore other reviews about BigCommerce

5.0
4 Jun 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There is a lot of new leadership breathing newness into the company. There is a rebrand on the horizon, different focuses and positioning, complimentary portfolio products, brilliant staff, new company values and more.

Cons

There has been a ton of change and while the new leadership is great, they are still getting their touch on things. This isn't all so much a con in general as it is to absorb, communicate, explain and soak in.

1
avatar
BigCommerce Response
1y
Thank you for taking the time to provide feedback! We appreciate your input and are happy to hear you’re enjoying your experience here. If you have any further feedback to share, please feel free to email us at ta@bigcommerce.com or reach out to your HRBP.
4.0
21 Feb 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- BC hires great people - Is finally focusing on the product and its ideal customer rather than trying to be a product that it isn't. - Supportive culture - Good work life balance - Senior and Director leadership is caring and supportive - Really positive outlook for the product

Cons

- Has cut 10% of staff every year for the last 3 years and last year they cut most of their top performers that brought in the most revenue - No 401k match (although they may now) - Lower pay than most tech companies for the same roles - Either BC has the right people in place or they have the right direction to work in with the right leadership but never both - If you are remote, you aren't invited to the office much even for kick offs or planning. So you will feel a bit secluded. - Not much room for career growth as they keep cutting people

1
avatar
BigCommerce Response
1y
Thank you for taking the time to provide feedback! We appreciate your input and are happy to hear you enjoyed your experience here. If you have any further feedback to share please feel free to email us at ta@bigcommerce.com.
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