Three Legged Unicorn - Anonymous employee Birchbox Employee Review

1.0
22 May 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working here is like being in a sorority except everyone runs you over, hits reverse and runs you over again. Everyone for themselves.. except if you are in the CEOs inner circle.. When she's there and not focusing on her reality show career. The customer ops team is amazing, Upbeat, the center of the business, and I can truly see their presence in the company. Another pro .. I get a paycheck and I am employed.

Cons

Everyday when I come into work, I walk through the doors and it feels like a pile of garbage just slapped me right across the face. The sorority house called Birchbox cares nothing about employees and everything about being self absorbed and stabbing each other in the back. Great example was hearing that our pr team went to coachella even though there was a ton of layoffs a few weeks before. That right there left a bad taste in my mouth and made me realize priorities are clearly not outlined. "Let's save money and save the business by laying people off. Wait since we just saved a ton of money let's send the pr team to coachella, still pay for their nails to be polished and then let the rest of employees hear how fun they had at the event".. said no one ever. Bathrooms are filthy. We must have laid off the cleaning people? The bathrooms at Penn Station are nicer but that doesn't say much. Really sad the CEO didn't have the decency to lay off the same people she hired and helped build the business she is so desperately hanging onto. Salaries are a joke.. But I guess it's good that our executive team has top shelf snacks and drinks. If I had to choose where my raise would go it would for sure be to their happiness! The website is old and clunky. I thought we had a tech team but I guess not. I open the website and close it fast as it scares me to think I work for a company with awful web presence. Should I mention the great career paths? Management emphasizes all the learning we are gaining by working at Birchbox. Of course they don't give raises with the growth and added responsibilities because like I said those raises are like unicorns with three legs, speaks Japanese and craps diamonds.. They just don't exist.

Explore other reviews about Birchbox

5.0
19 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Learned a lot and made good connections

Cons

Disjointed flow of work often from top

5.0
13 Nov 2025
Recommend
CEO approval
Business outlook

Pros

great work environment loved it, treated employees well

Cons

Very busy work environment but also fun

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