Friendly and welcoming community - Infrastructure Technician Black Box Employee Review

5.0
2 Jun 2022
Recommend
CEO approval
Business outlook

Pros

They have great benefits as well as a supportive and communicative staff.

Cons

had some issues back during my onboarding but after that was settled, no other complaints or problems.

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Black Box Response
3y
Thank you for your positive comments! We are glad you are enjoying your time as a Black Box team member. Happy to have you on board, and we appreciate you taking the time to share your feedback. If there is anything we can do to make your employee experience even better, reach out to TalentDevelopment@BlackBox.com.

Explore other reviews about Black Box

5.0
14 Nov 2025
Recommend
CEO approval
Business outlook

Pros

- nice pay - lots of learning opportunities

Cons

-schedule might get hectic once in a while with a lot of back to back out-of-state travel

1.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

The data center work itself was interesting and there were opportunities to gain exposure to large-scale projects. Some coworkers on-site were supportive and hardworking.

Cons

Leadership and communication were extremely inconsistent. There was little structure, minimal training, and employees often felt like they were expected to figure things out on their own without proper support or mentorship. Workloads and expectations changed constantly depending on who you spoke to. The company talks about growth, but many employees are underutilized or not actually developed professionally. It often felt more reactive than organized, especially from upper management. Decisions were made with very little transparency, and morale suffered because of it. There was also a noticeable disconnect between corporate leadership and the realities of what was happening on-site. Many employees felt expendable rather than valued.

2
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