Good Culture - Sr Account Manager Black Box Employee Review

3.0
29 May 2023
Recommend
CEO approval
Business outlook

Pros

I enjoyed everyone I worked with at every level and they helped me grow in industry knowledge. The training was decent, but to hop on a client call with an expert was never a problem. They really helped drive the process.

Cons

Getting quotes out the door was very difficult. BBX did not have enough techs and they kept leaving. Which translated into new logos being almost non-existent. IT was a very big reason I left. Of course they catered to those who brought in the dollars already tied to only certain sellers.

Explore other reviews about Black Box

5.0
14 Nov 2025
Recommend
CEO approval
Business outlook

Pros

- nice pay - lots of learning opportunities

Cons

-schedule might get hectic once in a while with a lot of back to back out-of-state travel

1.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

The data center work itself was interesting and there were opportunities to gain exposure to large-scale projects. Some coworkers on-site were supportive and hardworking.

Cons

Leadership and communication were extremely inconsistent. There was little structure, minimal training, and employees often felt like they were expected to figure things out on their own without proper support or mentorship. Workloads and expectations changed constantly depending on who you spoke to. The company talks about growth, but many employees are underutilized or not actually developed professionally. It often felt more reactive than organized, especially from upper management. Decisions were made with very little transparency, and morale suffered because of it. There was also a noticeable disconnect between corporate leadership and the realities of what was happening on-site. Many employees felt expendable rather than valued.

2
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