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BlackPoint IT Services

Is this your company?

Read between the lines - Tech BlackPoint IT Services Employee Review

1.0
17 Nov 2016
Recommend
CEO approval
Business outlook

Pros

it's a job and you get a paycheck

Cons

The positive reviews are posted by the golden children of the company. This business has "grown" by buying out smaller successful companies, not by the quality of work they do for SMB's. This is a typical "managed services" IT business and although there are some talented engineers working for them, The owner/management team micromanages their techs & is largely unavailable to the rank and file for any serious discussion on process improvement..

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BlackPoint IT Services Response
9y
Thank you for your feedback. It appears that you did not have a great experience working here – which is very unfortunate and troubling to hear. I am sorry that you feel you and/or your co-workers were micromanaged and that you were not able to provide the “the owner/management team” feedback for process improvement. We do value employee feedback immensely, which is why we’re always looking for new ways to improve the employee experience making BlackPoint a great place to work. Again, I am sorry that you did not have this experience during your time at BlackPoint, however, if you are open to it, I would love to connect with you to get more insight on your experience here and the concerns you raise – I encourage you to reach out to me so we can discuss this further. ~ Best Regards, Heather Brilhante, HR Manager

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5.0
7 Jan 2025
Recommend
CEO approval
Business outlook

Pros

communication atmosphere lunch time free cookies free coffee

Cons

much work hard work hard tasks salary few time to toilet

1.0
17 May 2026
Recommend
CEO approval
Business outlook

Pros

Good customers, Good benefits, fair compensation

Cons

very micro managed based company, unreal expectations for newly onboarded employee that are still adjusting to the internal systems etc.

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