There are better places to work with better products to sell - Account Executive Blackbaud Employee Review

2.0
11 Jul 2019
Recommend
CEO approval
Business outlook

Pros

Working with nonprofits, great people, not too stressful, great PTO, flexible depending on manager and location

Cons

1.the product. It is so far behind the competition, integration they tout is not there between all products. They tend to acquire products that are #15-17 on the list, instead of acquiring best in class - just to tick off a box that they have the functionality. But it will be 3-5 years before they are integrated into the core system. They told employees to put positive reviews on Glassdoor - so don't let them fool you. The ones writing good reviews, probably live in Charleston with nowhere else to work because Blackbaud is the main company there. Awfully low pay overall. I cannot stress enough that the products are so far from what they should be. Customers end up having to stay because the migration process is too expensive and lengthy - but the main complaints are that support is awful ( lack of staff) and implementation starts about 6-7 months after you sign and start paying on your contract.

Explore other reviews about Blackbaud

5.0
2 Jan 2026
Recommend
CEO approval
Business outlook

Pros

I enjoy working for the company

Cons

The people are great to work with.

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Blackbaud Response
5mo
Thanks for your review! We appreciate you taking the time to tell us about your experience working at Blackbaud. One of our best assets is our company culture, and that starts first with our people. We pride ourselves on the amazing individuals that we get to work with everyday! Thanks again for sharing your experience!
1.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexible remote work environment and good PTO

Cons

Extremely toxic sales culture here with boys club and clear favoritism. Sales director and VP are the reason for this as they are extremely unprofessional. Mass exodus is for a reason and unsure why HR is ignoring claims on sexism and favoritism with every female employee that seems to be leaving. No career growth or opportunities unless you are part of the boys club here as it is apparently and obvious. Ask the right questions before considering a job here. You are unable to be successful here with onboarding because of completely out of touch and delusional sales trainers. Seems like we are in a complete clown show here!

4
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Blackbaud Response
1w
Thank you for taking the time to share your experience and perspective. We appreciate your recognition of the breadth of our product portfolio and the opportunities that can come from supporting a wide range of solutions and customers. We’re sorry to hear that your experience with management and organizational dynamics did not meet your expectations. We remain committed to fostering a culture where teams feel supported, work is meaningful, and people are connected through a shared purpose of driving social impact together.
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