Tech Support aka Enterprise Support Specialist I - Enterprise Support Specialist I Blackbaud Employee Review

5.0
31 Dec 2015
Recommend
CEO approval
Business outlook

Pros

Part of the business goals is that people have fun. You become a better person overall by learning to enjoy life, but also be responsible about it. This place encourages growth like I've never seen before. We just implemented Slack for inter and intra team communications and for someone like myself who came in knowing basics but not backend stuff, I have learned so much through Slack participation and getting to know dev teams. I made friends quick and we got super close quicker. A great group of people doing a great deal of great things in the world

Cons

As with anywhere, no company is 100% transparent. Here, things can be more transparent - especially when going from child to parent company - as far as the support role goes. However, they're great at hearing grievances and doing something in the way of addressing an issue head on. Also - I've never seen such a response anywhere else

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Blackbaud Response
10y
Thanks for taking the time to share your insights - sounds like you're having a great experience here. We do have a terrific team - glad you've found your place on it; thanks for helping us do "great things in the world!"

Explore other reviews about Blackbaud

5.0
2 Jan 2026
Recommend
CEO approval
Business outlook

Pros

I enjoy working for the company

Cons

The people are great to work with.

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Blackbaud Response
5mo
Thanks for your review! We appreciate you taking the time to tell us about your experience working at Blackbaud. One of our best assets is our company culture, and that starts first with our people. We pride ourselves on the amazing individuals that we get to work with everyday! Thanks again for sharing your experience!
1.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing work life balance, great PTO, amazing front line manager

Cons

Non-existent job security, poor leadership

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