Blackbaud

Blackbaud reviews

Bad - Customer Support Associate Blackbaud Employee Review

1.0

25 Jul 2025

Customer support associate

Recommend

CEO approval

Business outlook

Pros

Nothing Postive in this Job

Cons

There is no Job Secure

Blackbaud Response

10mo

Hello! Thanks for sharing your experience working at Blackbaud. If you are open to sharing additional feedback and would like to talk more about your review, please email blackbaudrecruiting@blackbaud.com. We would love to hear from you, so that we can continue to make Blackbaud a better place to work. Thank you for your feedback!

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5.0

2 Jan 2026

Program manager

Recommend

CEO approval

Business outlook

Pros

I enjoy working for the company

Cons

The people are great to work with.

Blackbaud Response

5mo

Thanks for your review! We appreciate you taking the time to tell us about your experience working at Blackbaud. One of our best assets is our company culture, and that starts first with our people. We pride ourselves on the amazing individuals that we get to work with everyday! Thanks again for sharing your experience!

1.0

27 May 2026

Account manager

Recommend

CEO approval

Business outlook

Pros

Flexible remote work environment and good PTO

Cons

Extremely toxic sales culture here with boys club and clear favoritism. Sales director and VP are the reason for this as they are extremely unprofessional. Mass exodus is for a reason and unsure why HR is ignoring claims on sexism and favoritism with every female employee that seems to be leaving. No career growth or opportunities unless you are part of the boys club here as it is apparently and obvious. Ask the right questions before considering a job here. You are unable to be successful here with onboarding because of completely out of touch and delusional sales trainers. Seems like we are in a complete clown show here!

Blackbaud Response

Thank you for taking the time to share your experience and perspective. We appreciate your recognition of the breadth of our product portfolio and the opportunities that can come from supporting a wide range of solutions and customers. We’re sorry to hear that your experience with management and organizational dynamics did not meet your expectations. We remain committed to fostering a culture where teams feel supported, work is meaningful, and people are connected through a shared purpose of driving social impact together.

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Blackbaud

Bad - Customer Support Associate Blackbaud Employee Review

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