Horrible Employer - Transit Ambassador Block by Block Employee Review

1.0
2 May 2023
Recommend
CEO approval
Business outlook

Pros

Usually it's easy to get the amount of hours your looking for in full time. Some stations are very easy and enjoyable depending on your preferences in customer volume, location for breaks.

Cons

Horrible Management with dumb rules and polices that benefits no one in the long run such as no sitting, leaning, eatting or drinking while on duty. Leadership is too scared to stand up to the client when they treat us like garbage with their confusing policies. That is why we now now unionized. They had six years to get it right before that had happened so it goes to show how badly it was needed. Customers are difficult and dangerous, transit police are almost never around when you need them the most, mbta employees(esp inspectors)think they can direct you by either working against you for doing what you're supposed to do or try to tell you to do things you're not supposed to do, if you're new good luck untill you've been around long enough to know better to protect yourself from their bs. Management doesn't understand the client as well as they think they do and want to tell you how to do your job without knowing what they're talking about. Training is a joke because what happens in the field is almost entirely different then what your taught. Do not join this employer. Both Block by Block and the client suck. The mbta is extremely difficult toward everyone including their own employees. So basically youre being tag teamed by the bs of both your own leadership and the dumb client who doesn't know how things should be done to service them.

Explore other reviews about Block by Block

5.0
3 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Good company with upward potential.

Cons

Local client can have unrealistic expectations.

1.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great idea for cities in need .. horrible leadership at the regional level

Cons

* Poor company culture and low employee morale. * Lack of strong, effective leadership. * Inconsistent communication from management. * Limited transparency regarding company decisions and policies. * Disorganized operations and unclear expectations. * Employee concerns often go unaddressed. * Perceived favoritism and inconsistent enforcement of standards. * High turnover and low employee retention. * Insufficient training and professional development opportunities. * Lack of accountability among management personnel. * Inadequate attention to workplace safety procedures and PPE requirements. * Employees may feel undervalued despite experience, education, or qualifications. * Disciplinary actions and terminations may lack clear communication or documented justification. * Negative workplace atmosphere that can impact productivity and job satisfaction. * Resistance to employee feedback and suggestions for improvement. * Limited opportunities for career growth and advancement. * Inconsistent application of company policies and standards. * Workplace conflicts may not be addressed effectively or professionally. * Employees may feel unsupported by upper management. * Concerns regarding professionalism and respect in workplace interactions

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