Trending Poorly - Anonymous employee Bloomreach Employee Review

Thank you for sharing your feelings and impressions in the review. On the factual points: Customer NPS in 2022 has had an upward trend across products. Research & Development investments are in line with market benchmarks for companies of similar type & size (as a % of ARR). Marketing has exceeded pipeline targets in Q1, Q2 2022 and are consistently increasing brand awareness across our core markets, analysts and media. The 2022 company strategy was clearly outlined at the January 11, 2022 All Hands. There's a clear quarterly performance management system in place through Lattice. Employee NPS has been stable at an all-time high, significantly improving year over year. However, it is completely valid to say you are not optimistic about your team's future and you wouldn't recommend a friend to work at Bloomreach. This might be due to a variety of factors, possibly including insufficient guidance on how to achieve your targets. We'd love to be there for you and to work together on improving your employee experience at Bloomreach. Please feel free to reach out to the Chief People Officer directly or to any of our People Business Partners, so that we can better understand what you're going through and start improving your experience at Bloomreach. Thank you very much for your candidness again and we hope to be able to make a difference for you soon. Tomas, Head of Recruitment