Pros
The team was not openly hostile, just exhausted as everyone else.
Cons
. The company demanded results without providing any functioning systems or tools to achieve them. . There was no working CRM, no reliable tracking system, and nor real infrastructure to support the role. . Employees were left without clear processes documentation, or structured workflows, creating constant confusion. . Much of the workday was spent trying to interpret unclear expectations due to lack of guidance . Training and resources were minimal to nonexistent, leaving employees Unsupported and underprepared. . Equipment and internet were unreliable, causing frequent delays, downtime, and lost productivity. . Leadership had no clear answers because proper systems were never established in the first place.