1. leadership turnover led to a noticeable decline in structure and support.
2. basic supplies for clients were not consistently provided, leaving staff to fill gaps out of pocket.
3. illnesses spread frequently due to lack of clear health protocols and inadequate cleaning procedures leaving RBTs to burn through pto and disciplinary action to take place for their absences.
4. favoritism and cliques among clinical supervisors created a hostile environment, with gossip and exclusion undermining professionalism.
5. professionalism was often undermined by gossip, passive aggressive communication, and inconsistent accountability.
6. concerns raised about staff behavior were repeatedly raised and dismissed even when escalated to upper management.
7. passive-aggressive communication and lack of transparency eroded trust across teams.
