Once a great company with lots of development potential, now the complete opposite - Anonymous employee Booksy Employee Review

1.0
19 Feb 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hybrid working, you meet good people, food/drink supplied in office

Cons

No development; poor management; terrible communication; bad/poorly performing product; unachievable targets; management in other countries; no clear shared vision; layoffs/redundancies; takes an eternity for any product changes/to fix bugs (sometimes not even fixed), ignored by management, non-existent culture, no rewards for doing a good job, management with lack of product knowledge and lack of process knowledge; half finished projects; severe lack of feedback culture; create roles & make you interview for them and then pull those roles after 2 months as management 'don't have time to train you' on them; making your reports provide training to team & then complain that nobody asks questions; management get a free parking space & employees have to pay for their parking or turn up an hour before their shift for free off-road parking; management constantly late to meetings. There was no exit interview provided.

Explore other reviews about Booksy

5.0
17 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for! The salary, benefits and work/life balance is great. They encourage you to take your PTO to recharge. Everyone is willing to help you if you have questions or issues, including colleagues and management. Very fun and friendly place to work and you get to meet people from all across the globe!

Cons

Nothing really, just that it was somewhat of a new-ish role and company, a lot of people were laid off about 3 months in to the job.

2.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

It’s a company. Internet reimbursement is nice. Tech stack is decent. PTO is easy to take whenever. Team events are fun and blow money on events.

Cons

Let me save you the trouble of scrolling to the rest of this page and let me give you the rundown of this company. Which i had the fortunate AND misfortune of working with multiple teams here. Onboarding here is a joke. The People team will give you a rundown of The Who’s who and make you do team exercises to break the ice with the other new hires. I’ve never been part of an onboarding process so awkward. Once done, you have 30 days to complete training of how to use the Booksy app, which is complete meaningless if you’ll never work with the app directly or what it’s about. Sales Managers are clueless, especially 2 EMEA leads, it’s all about numbers, numbers, and numbers and have no consideration of what the IT/People team have to do to do last min hires to get them onboarded. Quotas do high the turn around for this company is 4-5 months. Some Field Reps are overqualified, others are dingbats.

 People team are nice, but thats about it. A lil clueless on their end (depending on who) and easy to be pushed around, including their own team.

 SalesOps team is a bunch of ZocDoc guys still trying figure out wtf this company is about but at least they draw numbers and know what needs to get done. Engineering team….decent. Product could be so much better. Wix can be a better UI to be honest. IT are nice people but their leadership is super questionable on decisions. One is lazy af and delegates his work to others. Feeling wise and reading other commentary, is that Poland usually promotes their own country (wo)men over any other region. Things have to be implemented quickly instead of useless pipelines which take months.

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