Almost all aspects of the loan - Anonymous employee Box Home Loans Employee Review

2.0
17 Nov 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Upside to working there is a 9-5 schedule Monday through Friday, and paid holidays (other than that within the last year or so they took about half the holidays away. ) I felt the only upside to working there was the people that worked there. Most of them come to feel like family.

Cons

You always have to watch your back because as soon as the market dips at all you'll start seeing closed door meetings. Once you see those beware of layoffs. It's never just one round of layoffs no matter how much they promise you it is there will be a second maybe even a third round. Management isn't very understanding and likes to play the blame game. Whenever something goes wrong they try to blame everyone else. Typically they will tell you it's part of your job even though they never trained you that way or had anything listed on your checklist. Then they will tell you "communication is key." But then get frustrated and roll their eyes anytime you walk in to ask questions. They don't do any job reviews so if you want a raise you have to go ask for it. They are very uncomfortable to talk to about raises because they try to pay people as little as possible. "Because their system does all the work for you." NOT TRUE. In my experience they pretty much don't give raises. Also beware of nepotism. They love to hire family and pay them more than people who have worked there for years.

Explore other reviews about Box Home Loans

5.0
16 Oct 2023
Recommend
CEO approval
Business outlook

Pros

• great people • you gain a lot of job experience

Cons

• the pay isn't great • there aren't too many opportunities to work upwards at this time at least

1.0
20 Mar 2019
Recommend
CEO approval
Business outlook

Pros

Flexibility of Schedule. The People...but the majority of the good ones are now gone.

Cons

Box Home Loan's is the definition of insanity -- Doing the same thing over and over but expecting a different result. Hire, train, "lay-off", repeat. Hire, train, "lay-off", repeat. They have an out-of-the ordinary business model for the Mortgage Industry that allows them to hold a big advantage....but knowing this, they should have better business-smarts. Clear communication is stressed to all employees, but is never an example set by Management. Employees are reprimanded for not knowing how to do their jobs when training was less than average. They say they encourage you to ask questions, but are talked down to/about (behind your back) when questions are asked. The work environment is toxic. I would compare it to an abusive relationship. Box Management tells you there is nothing better out there and dangles the proverbial "carrot" to keep you from leaving. "More loans, more business" that never comes. Instead of preparing the company for dips in the market, bringing slower times, they cut the chord and let you go, then re-hire weeks later, just to have to waste time training people or allowing family of the Founders to come work there. They have no loyalty to anyone and I feel as though they have the mindset of "everyone is replaceable." Beware of working here.

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