Bully culture - Anonymous employee Bright Money Group Employee Review

Very lenient company - will give you a lot of chances to improve. If you like a up-beat sales environment (non -cooperate) which can be a little noisy at times then this is the place for you. Just brought in career progression.

The pressure from managers to perform can sometimes be a lot (but it is a sales job so it’s expected) I think the company is still finding what works and doesn’t work! This is fine but changing scripts, targets, how leads work within a new month can cause issues - I think if a company changes something that doesn’t work and so people don’t perform that week then overall targets should be dropped. It’s on the company not the employer. Think there should be more incentives

Starbucks coffee machine Great colleagues

The last review is spot on. I worked here for six months and met some genuinely great people, but the management style made the job far harder than it needed to be. In my experience, leadership was extremely reactive and constantly changing direction. One example was when the sales team were told to read from a “golden script” modelled on PHMG. That in itself isn’t the issue, it’s up to the owner how he wants the sales process run. The issue was the constant changes. New versions of the script were being printed off every few minutes, and over the course of one 8-hour shift we were given 6 or 7 different scripts to work from. It created confusion, knocked confidence, and made it impossible to build any consistency. That kind of last-minute switching wasn’t a one-off either. There are plenty more examples, but that gives a fair idea of the environment I experienced. If that style of management suits you, fine. If not, it’s worth knowing what you’re walking into.