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Thank you for taking the time to share your experience in this level of detail.
The people and the environment at Brighte is something we're genuinely proud of and we're glad that came through for you.
Brighte, like many businesses in this space, is navigating a period of significant change. Prioritisation decisions, structural shifts, and resourcing pressures are real, and we know they have a direct impact on the day-to-day experience of our team.
On compensation, we benchmark regularly and use that process to ensure alignment across individual roles, within teams, and across the broader business. Our goal is that remuneration reflects the role, the contribution, and the market. Where gaps are identified, we work to address them quickly.
Appreciation doesn't always come with an announcement but that doesn't mean it isn't there. The people who show up, do the work, and contribute without needing the spotlight are seen, and that matters to us.
On the CEO, Katherine is across the business, hands-on, and accountable for where Brighte is going - the framing in your review isn't one we recognise.
Thanks again for taking the time. We'll take your feedback on board as we continue to build our culture at Brighte.