Competitve and Agressive Enviornment with Upward Mobility - if you work for it - Anonymous employee Brightree Employee Review

4.0
7 Nov 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Brightree is an industry leader, if not trend setter in SaaS Post-Acute Care business management. My position butts up to many different parts of the organization and I can say that aggressive, work-oriented professionals succeed here.

Cons

Employee Benefits and retention seem to be a focus for executive management as items slated for imporovement. The company could also use help with internal training and recongition.

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Brightree Response
11y
The reviewer points out that [their] "position butts up to many different parts of the organization..." This is a good thing (it's listed as a 'Pro'). One of nice things about Brightree's culture is that this is a workplace that is seemingly free from "silos". Why? Because the message from the top down is clear - we're ALL here to serve our customers. So whether you are a team member in Customer Support, Sales, Accounting, Marketing, Development, QA, Customer Success, Professional Services, or HR - we're all on the same page. The saying goes, "there is no 'I' in TEAM".

Explore other reviews about Brightree

5.0
27 Jan 2026
Recommend
CEO approval
Business outlook

Pros

This company is really big on helping and supporting each other.

Cons

You learn as you go! But they are supportive in the learning process.

2.0
20 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Work from home and one a cent increase towards the end of the year not a dollar but cents

Cons

It has become about hitting sales than actually fixing the internal issues within the company no it’s not a sales job but they actually give you a number that you must uphold and make everytime your on call so everytime a patient say no to supplies it’s like they want you to forcefully harass them on call and state the reason on why they should order never mind that folks in this economy on living to paycheck, can’t afford their insurance payment, or are out of job still don’t matter you have to make sure to let them know why it’s important to order plus with them not being able to keep people they have their offer overtime everyday while policing PTO it’s ridiculous handbook say you have two weeks in advance but since they can’t retain enough people now it’s gotten to the point t you must request PTO a month sometimes even three months you’ll either get denied or approve for partial which in your place on a waitlist it’s crazy sometimes I need mental days off cause this job does take you there especially with the rude callers and dumbfounding management also there’s no room to advance only way is to be a team leader and that’s the only way to get advanced other than that if you don’t wanna be a team leader, you’re stuck being in the same role that you were when you first got hired which sucks

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