Strong earning potential but growing pains as new company - Enterprise Account Manager Brightspeed Employee Review

3.0
23 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Competitive pay structure with solid commission opportunities Ability to manage enterprise-level accounts and build relationships with C-level executives Opportunities to collaborate cross-functionally across engineering, finance, and operations Flexibility in driving your own book of business and creating new revenue streams Good platform to gain experience in a transitioning telecom environment

Cons

Company is still working through post-spin challenges, leading to shifting priorities and unclear direction Limited support tools and outdated systems make it harder to operate efficiently Training and enablement resources could be more consistent across teams Heavy workload balancing renewals, upsells, and new acquisition simultaneously Communication from leadership at times lacks transparency and timeliness

Explore other reviews about Brightspeed

5.0
31 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Solid benefits, great time off, fantastic manager, tons of growth opportunities, and aggressive committment to development

Cons

Extremely fast growth can create some bumps along the way

2.0
10 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The few Managers that care about their employees

Cons

Morale at all time low, along with a very anxious culture. "Leadership" with no leadership skills, no processes in place, firedrills. Lack of listening to employees that have ways to win. Too many 'yes' folks and not enough, 'is this right for employees and the business' folks. People in higher up positions that shouldn't be. Complete and total lack of accountability on upper managements part. Everything is shoveled down to others with demands to work weekends and be on call 24/7/365. Unrealistic goals constantly set that make no logical sense - the data even shows this. No raises, no bonuses (except for management, maybe) due to poor 'leadership' over past years. New 'leadership' is operation based, so anyone doing any actual work is now drowning in reports that get looked at once then they change their mind about what they want. Utterly ridiculous and shameful.

4
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