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      Brightspeed

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      Brightspeed reviews

      Skeleton crew - Customer Service Technician Brightspeed Employee Review

      4.0
      12 Aug 2023
      Customer service technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Depending on what area you work you generally get left alone throughout the day

      Cons

      Staffing is way below what it should be. Most lumen now Brightspeed areas around me have been running skeleton crews for years and the plant suffers because of it

      avatar
      Brightspeed Response
      2y
      Thank you for providing your input! Staffing our field operations teams remains a top priority and we will continue to work hard to hire talented individuals throughout our service footprint!

      Explore other reviews about Brightspeed

      5.0
      16 Jun 2026
      Osp engineer ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Good job with no pressure.

      Cons

      Gets a little crazy not knowing whats going on some time.

      4.0
      25 Jun 2026
      Disputes analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people to work with.

      Cons

      Lack of automation in systems

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