Disappointing and disconnected - Anonymous employee Brightspeed Employee Review

2.0
28 May 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

WFH and benefits are solid.

Cons

Management at the head of department levels is a serious problem. There’s a weird culture of micromanagement and passing the buck at the same time. I would consistently find myself forced to complete tasks in a sub-optimal way by upper management, only to be questioned why we weren’t getting results. It’s like entire conversations were blacked out of their memory in order for them to attempt to avoid responsibility for broken and out of date processes. The tools and systems are incredibly out of date. The new tools they do bring in they don’t provide great training on citing lack of time due to tempo.

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Brightspeed Response
11mo
We appreciate you sharing your feedback, as we continue to work to address many of the issues you note.

Explore other reviews about Brightspeed

5.0
31 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Solid benefits, great time off, fantastic manager, tons of growth opportunities, and aggressive committment to development

Cons

Extremely fast growth can create some bumps along the way

2.0
10 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The few Managers that care about their employees

Cons

Morale at all time low, along with a very anxious culture. "Leadership" with no leadership skills, no processes in place, firedrills. Lack of listening to employees that have ways to win. Too many 'yes' folks and not enough, 'is this right for employees and the business' folks. People in higher up positions that shouldn't be. Complete and total lack of accountability on upper managements part. Everything is shoveled down to others with demands to work weekends and be on call 24/7/365. Unrealistic goals constantly set that make no logical sense - the data even shows this. No raises, no bonuses (except for management, maybe) due to poor 'leadership' over past years. New 'leadership' is operation based, so anyone doing any actual work is now drowning in reports that get looked at once then they change their mind about what they want. Utterly ridiculous and shameful.

4
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