Don't Overstay - Customer Service Agent British Airways Employee Review

4.0
13 May 2019
Recommend
CEO approval
Business outlook

Pros

Terminal 5 building/downtime/shift swaps/uniform. 95% of your colleagues are very friendly and team players. Plenty of variety in the job itself.

Cons

Nowadays too many standing jobs - "hosting" - so you MUST be prepared for this physically. Management can be incompetent/large company so difficult for your voice to be heard/too many cutbacks and too much greed at the top.

Explore other reviews about British Airways

5.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

Good facillities , and advance company

Cons

The food on the airplane isn't good

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