Brilliant company with great flexibility - Income Management Advisor Bromford Employee Review

5.0
15 May 2022
Recommend
CEO approval
Business outlook

Pros

- Excellent flexibility - within reason you can choose your own hours, location of work etc. - Brilliant diversity and inclusion ethos throughout the business. I’ve come in as someone with a hidden disability and have been supported incredibly by both my immediate colleagues and management. -Roaming Working - I love that I can choose how to manage my diary and where to work to suit my workload and various tasks. They’ve renovated the Tewkesbury office so it is a real pleasure to go there to work and make use of the facilities. The desk and meeting room booking system is innovative and really helpful. - The company regularly looks at how they can make life better for their employees. They are always looking for feedback and despite what other reviews say, I do genuinely believe they use this feedback to shape the culture and benefits of bromford. - Personable and approachable senior leaders. They offer a scheme where you can take our a member of our Leadership 50 team out to shadow you for a day. This is such an excellent scheme and really builds relationships throughout the business. It also shows the senior leaders the type of issues we can face day to day which means they can put things into place to help! - Great social opportunities such as the Bromfest Event held yearly. There’s a real sense of ‘team spirit’ and I’ve met lifelong friends just in the 10 months I’ve been here. -good opportunity for progression. You are encouraged to work on projects that help with career progression and there are so many training courses available to help you learn what you need to do to progress. -fair salary plus £500 per year for health and well-being fund e.g private healthcare or gym membership etc. Good pension. We also get the Rewards portal with lots of discounts for all sorts of places. Not to mention the bonus scheme!! - Diverse and useful training opportunities. You are encouraged to take advantage of the excellent training courses and online learning available to you. This covers not only things that would help with your current role but you can also sign up to training and courses to help with career progression. One of the mandatory sessions is for new starters called ‘this is bromford’. During this session you not only get to meet other new starters, but have the opportunity to spend time with the CEO who really takes his time to get to know everyone. - Generous holiday allowance with the ability to buy more holiday or sell holiday if you wish. -Flexible team leaders who let you get the job done without interfering or trying to micro-manage. They are also incredibly supportive and regularly block book times in their diaries to be available to assist you with anything you need help with (e.g difficult visits or general training). -The transformation project - although people are always a little frightened of change, the new systems will make life so much easier. The training has been brilliant and the communication around the roll out has been good too.

Cons

Car parking at the offices is limited which can sometimes be a struggle.

Explore other reviews about Bromford

1.0
29 Apr 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

In general the people who work here are great and help each other and want to make a difference. The aims of the organisation sound great and draw you in to feel like you can be yourself and have your say, the reality is very different.

Cons

In customer experience the senior leadership is top down, restrictive and bullying. When issues and concerns are raised even from within leadership roles these are swept under the carpet. If you question decisions or aren't a yes person you are described as negative even if you do this in a constructive way. There is also a sense of you get roles if your face fits

9
avatar
Bromford Response
4y
Firstly thank you for being honest, which is part of our DNA here at Bromford. We are committed to creating a safe, healthy and inclusive culture and do not accept or tolerate bullying in the workplace and take any allegations of this nature very seriously. In line with our DNA and core competencies, we encourage colleagues to Be Honest, Be Bold and work with courage and will ensure we address any concerns that are raised and listen to the voice of our colleagues.
3.0
16 Jan 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Team members, the overall philosophy as a social enterprise, genuinely wants to help unlock customers potential

Cons

Turn over of colleagues within the team, lack of stability, not allowed autonomy, too much oversight, lack of trust to do your job

3
avatar
Bromford Response
8y
Thank you for posting your review, we're sorry to hear that things didn't work out for you. Lots of what you raise point towards the fact there has been so much change at Bromford - which can feel uncomfortable and unsettling for colleagues. We have, and are continuing to, put lots of support in place for teams, individuals and leaders, and our transformation programme is now well underway; helping us align our services and improve how we do things. Wishing you all the best for the future.
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