Pros
Decent pay and benefits. BDS' big name can be leveraged for good career opportunities outside of BDS, both locally and in the legal field.
Cons
Attorneys are near-explicitly given free reign by CEO and management reign to be as rude, micromanaging, overbearing, or unreasonable as they like towards any of the staff that they earn more than. Due to lack of oversight on attorneys or your work you will frequently be assigned more work than can be done, and forced to choose between unpaid overtime or admonishment. Attorneys who are incompetent, give inappropriate assignments, or even behave in a highly racist or hostile manner will -always- be defended by management. Rank is frequently and openly wielded as a blunt tool here and your experience as a non-attorney is likely to be demeaning and disheartening if you are not willing to brown-nose. Some attorneys are great and kind. However the bad ones can ruin the experience because no accountability exists for them re: their interactions with "support" staff. Speaking up from within this role is met with significant resistance, manipulation and even formal reprimand. Career advancement for non-attorneys in completely nonexistent if you cannot afford to leave for law school. Promotions are rare, secretive, make no sense, and involve nothing but a pay raise. Expect zero sympathy whatsoever if you come from an economic background where law school is not viable. Most of the attorneys come from significant privilege and simply will not understand if you talk to them about not being able to afford a decent apartment, professional clothes, healthcare bills, nice restaurants, an Ivy education, etc. This widespread white privilege among a firm that serves mostly black & brown clients ultimately leads to tokenizing of, many jokes at the expense of, and very major personal disconnects with the client base.