Once you have found work, if you need something else.... well, be prepared to bug them and bug them. It is obvious that your point of contact at Brooksource is only interested in closing the sale and helping you make 40 hours a week. Problem with signing up for benefits..... maybe if you bug them enough, you'll get a response. Problem with something else? Bug them and bug them and maybe you'll get an answer. Also, no PTO.