High pay but toxic management and abusive culture - FOH Team Member Brother Marcus Employee Review

1.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

- Quite ok salary, but vary (£14+ an hour) - food on the shift

Cons

in the branch i worked, there would be (sometimes) up to 4 managers and only one waiter on the shift, and of course managers want to manage so you are left to do everything on your own; abusive language and treatment from GM dimnished by HR and higher ups in the office, so you can 'leave if you don't wanna be here' [quote from 1-1 chat with GM]; any reports about abuse not taken seriously, connections between the managers and office, high volume of rotation of the workers, firing for making space for the friends of higher ups

Explore other reviews about Brother Marcus

1.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Some really great people in the sites

Cons

Disorganised from top to bottom Do not practice the values that they stand for Have no cohesion umumgst the “support” office Lack basic understanding about HR processes Do not support you when you ask only step in when the problem becomes urgent Just generally uslesss

1.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are no pros that I can think of that would merit me mentioning

Cons

- the in house management aren’t very helpful -treat people like numbers -have values and expectations that nobody across all venues and positions actually embody -no one knows what they are doing -if you raise any issues you become an issue

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