Ok to work for - Customer Service Brunel Employee Review

3.0
1 Aug 2024
Recommend
CEO approval
Business outlook

Pros

So they get you in the door offering a lot of stuff. Work environment was ok until it wasn't The benefits scheme is actually pretty good

Cons

Working minimum 8 hrs a day, 5 days a week Having staff that know what they are talking about would be good. Giving people the wrong information because they don't know the job or have a background in the job

Explore other reviews about Brunel

5.0
23 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Company has great Health Benefits, health insurance is nicely priced due to huge amount of employees which is really nice. W-2 Pay is industry top tier! What is great is the company pre-pays all your airline costs, auto rentals, and accomodations which is a real blessing limits your out of pocket costs!

Cons

Would be nice to have paid holidays since we are W2 and not get paid when the clients we support are off.

3.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good pay but depends on cliente

Cons

Benefits are not good for employees

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