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Builder Homesite

Is this your company?

Disfunction and wheel spinning - Client Experience Team Builder Homesite Employee Review

2.0
27 Oct 2017
Recommend
CEO approval
Business outlook

Pros

Stable financials, protected competitive position, good gym

Cons

There is so much wasted opportunity here because of upper management. The CEO, Tim Costello, is a savant but also a hot-head who regularly screams at employees in front of large groups of colleagues. The whole company can hear when it happens and we all just feel bad for the employee getting berated. His long-time sidekick, Melissa Morman, is an organizational negative, not a positive. BHI subsists on its original consortium/owner relationships and as head of client experience, Melissa has done nothing to further the company sales or account management. In fact, her MO is to belittle everyone and their ideas without offering ideas of her own that actually make a difference. Failure is blamed on everyone else and any minimal success is owned by Melissa. I was on the account team for a few years and was relieved to leave it behind, like others before me. The company culture emanates from the top, and that's not a good thing. And they will never admit and/or fix this. Between that and general stagnation from old site architecture and too much time spent on administrative BS (the entire company spends a full week+ prepping for a monthly operations review meeting with executives), the company just isn't fulfilling it's potential as a business or a workplace.

Explore other reviews about Builder Homesite

5.0
1 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Lot of positive changes with the new CEO and executive team. Pastries on Mondays, Taco Tuesdays, Volleyball, Basketball and pickleball games during lunch hours and Patio Parties on Wednesdays are all new, fun additions.

Cons

Open work space that gets loud

4.0
3 Oct 2024
Recommend
CEO approval
Business outlook

Pros

- New home construction is a stable industry that will continue to grow - Great and deep relationships with industry leaders, ability to influence and impact change - The onsite facility is fantastic, with a full court gym, workout area, taco breakfast, and weekly happy hours. - Recent partnership with Zonda will be positive for the company in the long run

Cons

- Entrenched technology and team members. Many team members have been around for a very long time and some have strong opinions that make running tests or optimizing processes challenges - Acquired by Zonda in 2024. There may be short-term disruption to the business.

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