Where dreams go to die. - Account Manager Bulldog Solutions Employee Review

We appreciate you taking the time to leave this very candid review as feedback for us. We are VERY sorry that your experience at Bulldog was not positive and that you were left with such a negative outlook on our business. As a former employee, we're sure you're not aware that many things have changed in the last few years for the better. Admittedly, we're not and we will never be perfect; however, we've included a detailed explanation of some post-2015 improvements: After polling our employees (using anonymous feedback surveys), we found there were many suggestions for improvement and ongoing organizational development. We created action plans to address these issues. In 2015, we implemented a 2-week on-boarding program that allowed new employees to get more acclimated to their surroundings in regards to our work, Bulldog's culture, people that they would be working with in various departments, and facilitate the general housekeeping items such as paperwork, computer and office setup. Soon after, we then developed a more robust 90-day process that includes check-ins, role-specific training, and general on-boarding that continues to iterate & change as we grow. In 2016, we implemented a more formal performance management process. Today, this includes semi-annual goal-setting, regularly scheduled one-on-one meetings with employees on a bi-weekly cadence, and real-time concern & performance management. With these regular check-ins and focused objectives with milestones, our employees are able to discuss (in real-time) challenges and areas of opportunity, objectives, and training and development areas to improve our day-to-day and identify long-term career trajectory opportunities. In 2017, we created a Culture Committee - made up of peer-recognized champions - to meet & track the action plan execution and identify ongoing opportunities as we grow. We never want to be stagnant! We meet monthly to discuss progress and brainstorm other ideas to improve. It was feedback, like yours, that led us to develop this team, craft action plans, and work really hard to address concerns. Benefits offering were another piece to be addressed in our action plan. We discovered that we needed to establish more ways employees could take the time-off to be with their families and not feel guilty about being gone, whether for vacation or parental leave. So, in 2016, we launched our Guilt-Free Time-Off policy (GFTO) where employees enjoy unlimited PTO, with a minimum of 15 days/3 weeks per year. And in 2017, we rolled out an incredible Parental leave policy that offers an extended paid-leave period for new parents, regardless of gender or birthing means (ie: adoption, surrogacy, etc). We continue to aim for the goal of being ‘The Irresistible Workplace.’ This means we want to create a place where meaningful work can happen, we have more hands-on management, a positive work environment – culture of recognition & flexible schedules, growth opportunity, and trust in leadership. With these concepts and ideals in place we work towards making this a reality every day. This way we can create a positive work experience for current and future Bulldogs. Again, we appreciate that you've shared your experience and we will continue learning and growing from feedback such as this. We wish you the best in your future endeavors.