Pros
There are a lot of great things about Businessolver that make it an appealing place of employment. I enjoyed the flexibility, strong culture, and most importantly the great people that you are able to work with. If you are looking for a fast paced, energetic work experience BSC certainly fits that description. For those willing to come in and work hard opportunities will present themselves. Specifically for a COL there is great flexibility to service your clients as you see best. I was never micromanaged during my time at BSC and was given the leeway to truly control my book of 15 clients. I would recommend Businessolver to any of my friends who are in a spot in their life to put in the time and investment required to be successful here.
Cons
For all of the pro's of employment at Businessolver there are some drawbacks. I was hired for a sales position and ended up in Client Services after 9 months of taking phone calls to support the Participant Services area. This was presented as a "training" period, but seemed to be primarily filling a need for an understaffed call center. My experience in Client Operations was an exercise in instability as our management team reorganized multiple times efforts to alleviate work load. Ultimately, as a COL the work funnels through us and the work load required 50-60 hours a week just to keep your head above water. In the last 6 months the Client Operations area I worked in has had a handful of people either be fired or leave. There is great opportunity here, but you are going to need to put in time that I wasn't able to in order to be successful.
