Only good for side income - Member Services Advocate Businessolver Employee Review

2.0
24 Feb 2023
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, not as uptight as most call centers

Cons

Only get 2.5 weeks of training and training is only 3 hours a day. You're thrown to the wolves and when you need help on a call, they take 10+ mins just to get an answer for your issue. It's very frustrating. Half the calls we are given are about things we weren't even trained on. It's very unorganized and tech problems happen weekly for the system they use for phones. And the screwed up thing is is that you need to be working there a minimum of one year and work TWO annual enrollment periods before you can switch departments. No room for growth at all.

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Businessolver Response
2y
Thank you for your feedback.

Explore other reviews about Businessolver

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Supportive team environment with colleagues who are willing to collaborate and help each other succeed

Cons

There’s a lot of change as the company evolves, which can be challenging and exciting

3.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great people and great product

Cons

work/life balance makes it difficult to keep up.

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