19 May 2026
Butcombe Group Response
2wHi, thank you for taking the time to share your feedback, we’re really sorry to hear this was your experience.
We’re always looking at how we can improve, and feedback like this genuinely helps shape that.
If you’d be open to it, we’d really welcome the chance to understand more. Please reach out to me directly on madison.hone@butcombegroup.com.
Thanks again for sharing.
- Madison, People Team