Pros
Fostering personal development in the world is a great idea, and maybe they were once great at doing this, or at least in promoting these concepts.
Cons
Extreme layers of unnecessary management (I've never seen such a large C-suite, especially for such a simple and relatively small company), and that is true throughout the organization- layers upon layers of decision makers, but very few people who do any of the actual work (but plenty who have made a career path for themselves by clinging to their longevity in this org). Many people have spent their entire careers at this one organization so have zero industry knowledge, which causes the company to fall behind in all areas, particularly how to operate in a digital world. They operate like it's still the 20th century. I'm serious. This also creates a clique-culture (many reviews here speak to this). Being nice and liked are wayyyy more important than doing good work, or any actual work, really. Their brand recognition and current market reach must be the only things that keep them around, because they have no other competitive edge. They took a really simple business model (it's just coaching), and allowed their delivery model to become so excessively cumbersome and bloated that it takes teams of people to actually deliver, and the people who interface the most with the end customers, aren't even employees, they are all contractors. This has built up over decades of allowing the same people to do the same things, and just spread that status quo, and then defend and protect it. It is a really dysfunctional culture of people promoting their importance, while just being in the way of getting anything done, because they have a vested interest in keeping things the way they are. If you are liked, then you can probably continue as many have for many years without actually having to do much. The pay is not competitive, but the dysfunction means you won't actually need to deliver much because it is literally too cumbersome to get anything done. So just plod along and you will be fine, if relativity underpaid. If you fall out of favor however, well it will be real uncomfortable real quick. That's what happens when a company is based on who is liked rather than the work.