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      CHA

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      Stay Away - Technical Support Specialist I CHA Employee Review

      1.0
      6 Jun 2024
      Technical support specialist i
      Recommend
      CEO approval
      Business outlook

      Pros

      Cant think of any to put

      Cons

      This company is very corporate like for a company that really is not that big. They act like they are a small company while at the same time preaching they are a big company (identity crisis). The IT department is very cliquey. The encourage people to not put in a ticket for an IT issue and just bombard the desktop team with their issue. If you cant help them right away, they are very impatient. Management is more concerned with furthering their own careers and their likability with other departments than managing the team. The manager of the team is both a director and a manager, to say he is out of touch with reality is an understatement. They tend to hire people who are stagnant in their careers for this position. They do not want to train anyone. Laziness is the biggest issue on the team. Stay away, you have been warned.

      avatar
      CHA Response
      1y
      I’m very sorry you had a bad experience working for our IT department and I wish you the best of luck in your future endeavors.

      Explore other reviews about CHA

      5.0
      13 Sept 2025
      Project manager
      Recommend
      CEO approval
      Business outlook

      Pros

      CHA is a great company to work for, I been with them for almost 8 years and can say without a doubt this is the best company I've ever worked for. They value their employees and trrat everyone with respect.

      Cons

      Not much to say here. I honestly enjoy my job.

      avatar
      CHA Response
      8mo
      Thank you for your thoughtful and enthusiastic feedback! We’re incredibly proud to hear that your experience at CHA over the past eight years has been so positive. It’s especially meaningful to know that you feel respected and valued—those are core principles we strive to uphold across the organization. We also appreciate your kind words to management. Your continued engagement and satisfaction are a testament to the culture we’re building together.
      2.0
      7 Apr 2026
      Project coordinator iii
      Recommend
      CEO approval
      Business outlook

      Pros

      Life Insurance, 401K match and benefits.

      Cons

      At Javan I was a person and treated with understanding and empathy. When Javan became CHA I became a number on a spreadsheet! No matter how good you are at your job, you are expendable!!! Subpar onboarding when given a new position. Upper management has a cut-throat leadership style which does not promote trust and teamwork. PTO is not awarded or structured by employee longevity but only by position held in the company which is terrible.

      2
      avatar
      CHA Response
      1w
      Thank you for sharing your perspective. We’re glad you valued our benefits and appreciate you taking the time to provide detailed feedback. Our intent is to create an environment where employees feel respected, supported, and connected—particularly through periods of growth and integration. We recognize that experiences can vary, and feedback on onboarding, leadership approach, and team culture is taken seriously and used to guide ongoing improvements. We continue to invest in strengthening leadership capability, enhancing the onboarding experience, and ensuring our policies— including PTO—remain competitive and aligned with our values. We appreciate you sharing your experience.
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