Overall good company, Terrible Management - Lab Technician CITGO Employee Review

3.0
16 Oct 2020
Recommend
CEO approval
Business outlook

Pros

-Pay is really great -Benefits package is great in terms of healthcare, dental, vision, etc -401k matching -still offers a pension -Generous sick pay -Union based (pro and con) -Raises each year based on Union contract and bonuses as well

Cons

-Management and HR do not care about you -Union based so it's always Union worker vs the management and they can never agree -Union only cares about the operators -While the pay is great, we are overworked and underpaid for the amount we work -Job can be extremely physical and easy to get injured on job. However, company refuses to acknowledge that the job itself is problematic -Management just loves to keep piling work on the employees even when we are overworked and they wonder why we cannot get everything done -Rotating swing shift is very hard on the natural sleep cycle -You can get forced to work overtime at almost any time -Management will never, ever praise you for a good job done

Explore other reviews about CITGO

5.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Easy, good pay, good, great benefits

Cons

None, One of the best places I've ever worked.

3.0
2 Feb 2026
Recommend
CEO approval
Business outlook

Pros

The pay and health insurance benefits are pretty great.

Cons

12 hour shifts on a swing schedule. Company likes to blame hourly workers for every issue when company doesn't want to put money into their facility. Most managers aren't competent, the more idiotic a person, the more likely they are to become a manager. Good managers exist but tend to move up quickly (they deserve to) and they're replaced by the idiotic "yes" men. Overtime is abundant so expect not to get your days off.

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