They don't promote from within - Anonymous employee CLEAR Employee Review

3.0
1 Sept 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Cool technology, team you work with can be cool..high compensation probabilities

Cons

Terrible communication between supervisors and ambassadors, management team constantly changes, they outsource so being promoted from within its unattainable, long hours always asking you to do double shifts, I could go on..

Explore other reviews about CLEAR

5.0
17 May 2026
Recommend
CEO approval
Business outlook

Pros

Great management team and ambassadors to work with.

Cons

Need to be very flexible with your schedule.

3.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

CLEAR offered remote work, schedule flexibility, and good benefits. The workload was manageable at times, and some leaders were supportive and helpful when available.

Cons

The role often felt fast-paced, high-pressure, corporate, and metrics-heavy. Policies were somewhat clear but not always, and expectations were not always realistic. There were training gaps, frequent policy changes, limited growth opportunities, and not always enough time or support to do the job well. Speed often seemed to matter more than quality. Communication and organization were also challenges. Knowledge documents were difficult to locate, even with keywords that should have produced clear results, which made it harder to assist members efficiently and accurately. Some feedback from management also felt discouraging because mistakes were not always approached as coaching opportunities.

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