4.0
8 Oct 2013
Former employee, more than 3 years
Bloomington, IL
Recommend
CEO approval
Business outlook
Pros
The people are wonderful and really make you enjoy being there each day. The new CEO has great ideas and a customer-centric vision.
Cons
Still very departmentalized and old school. Technology is tethered to very dated legacy systems. It will be hard for them to stay competitive in a rapidly changing technology-driven environment. They should have updated their technology 10 years ago. It may be too late now. Many upper management members suffer from the Dunning-Kruger effect where they have decision rights, and believe they have the knowledge to make decisions, but do not truly understand the impacts of their decisions or the actual work.