Culture change is needed - Anonymous employee CPS Energy Employee Review

2.0
30 Jun 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Still a few remaining employees that care about their customers and peers. There are still employees here who try to do the right thing.

Cons

If Leadership does not care about its own employees you should not expect much if your a customer. I have been here long enough to see that employee engagement has soured. Loyal employees have gone by the waist side due to poor Management. This used to be a great place to work for when Leadership cared about it's employees. I can see the Culture has changed and truly believe it has effected our Customer Service and our mission to be an effective "public utility".

Explore other reviews about CPS Energy

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great for learning how to work in an office setting. Site visits were really cool. Intern events were fun. Worked on projects with the communication engineering team that genuinely helped them.

Cons

The communication engineering department is a little understaffed, they need a few more engineers.

2.0
22 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent Government style benefits, on site cafeteria, volunteer events

Cons

I hate to say it, but the organization is going downhill. Employee morale is low in many departments. Working from home opportunities are becoming rare pushing talent elsewhere. Benefits are getting worse by the year. Leaders are micromanaging and the pressure is starting from the top. This is the first time I’ve considered leaving the organization since I’ve been here about few years. I really thought I wanted to retire here, but they are no longer investing in employee well being. They are simply worried about how the view is.

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