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      CSAA Insurance Group, a AAA Insurer

      Engaged employer

      CSAA Insurance Group, a AAA Insurer reviews

      hmph - ERS HDS CSAA Insurance Group, a AAA Insurer Employee Review

      2.0
      31 Dec 2008
      Ers hds
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay for skill sets. Good benefits. Great retirement. In my line of work there was very flexible scheduling. Endless opportunity for movement within the company if you're a favorite.

      Cons

      It seems the most qualified employees were the least appreciated. A lot of time senior management played favorites at the detriment of the company. If management decided they didn't like you, there was zero opportunity for growth,promotion, or even additional training for existing position. The resources seemed terribly mismanaged and the well being of the employees was pretty much never taken into consideration when making larger decisions. CSAA constantly pats itself on the back for being a responsible corporation and caring for its employees. Indeed for things like benefits, salary, time off, etc, AAA was excellent, but toward the end of my time at the company, I felt sick to my stomach everytime I went into work. The morale was horrible. I saw the talents of wonderful employess get wasted and I saw people promoted and transferred to better locations who didn't deserve it and who didn't have half the skill sets that those who had been passed up had.

      Explore other reviews about CSAA Insurance Group, a AAA Insurer

      5.0
      28 May 2026
      Commercial casualty adjuster ii
      Recommend
      CEO approval
      Business outlook

      Pros

      I am grateful for the resources and vendor relationships that Mobilitas provides. They help me work faster and more efficiently as a Commercial Casualty Adjuster. I also appreciate that the company supports the use of AI, which helps make our work easier and more efficient.

      Cons

      Opportunities for advancement have become more limited over the past year. It feels like there is not a clear or effective path to move into leadership. The current leadership programs do not feel very helpful or are not geared toward claims roles. It can also feel like staying in the same position for a long time before being seriously considered for promotion.

      1.0
      4 Jul 2026
      It sr. manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

      Cons

      - Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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