Physically and mentally exhausting to a hopeful and always positive person. - Pharmacy Technician CPhT CVS Health Employee Review

2.0
3 Oct 2012
Recommend
CEO approval
Business outlook

Pros

-Friendly Co-workers -Getting paid -Having a job -Some benefits

Cons

-Bad communication between corporate and employees. BIG TIME. -They give you such a hard time for your few cents per hour raise. Pay is terrible. -You can say the 20%/30% employee discount is nonexistent since everything is put on sale or marked "buy more and save," all of which are excluded from employee discounts. -The extra side work. Oh don't get me started. Harassing the heck out of customers with phone calls (PCQ, calls for refills, calls to pick up, express scripts calls, automated calls, seasonal allergy calls, the notes, cards, begging and annoying them to get vaccinated, getting blamed and cussed out by them, not enough hours/bodies to get all that crap done, and the answer from district managers? "You're not working hard enough"............. -The modules that nobody reads anymore (pass the answer sheet around). -Employees are considered the biggest thieves and biggest threat to the company. Getting searched like criminals by the door AFTER CLOCKING OUT THEN WAITING 10, 15, 20 MINUTES FOR THE ONLY FRONT STORE EMPLOYEE PRESENT TO FINISH RINGING UP THE TWELVE CUSTOMERS SO HE/SHE CAN COME TO PAT YOU DOWN IN FRONT OF THE CUSTOMERS AS THEY SET OFF THE SECURITY DOOR ALARM WHILE WALKING OUT AND GETTING TOLD "OH YOU'RE FINE" THEN CONTINUING TO SEARCH THE EMPLOYEE. -Zero attention or recognition for when you do get good "scores" and "numbers" on SOS, SSS, Execution, KPM, Target vs Actual scripts/sales, I know there's more I can't think of. But endless scolding when you are short a few. -And that is not even the half of it (for pharmacy). God bless the front store employees who have to play cashier, photo center representative, answer calls, put up merchandise, cleaning, and loss prevention when he/she is the only front store employee in the building.

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5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

They have a good work environment

Cons

Have to work under constant pressure

5.0
13 Dec 2014
Recommend
CEO approval
Business outlook

Pros

I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

Cons

Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

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