Nero Vs. Costa - Shift Leader Caffè Nero Employee Review

1.0
12 Sept 2014
Recommend
CEO approval
Business outlook

Pros

you get your dinner and drinks free of charge, staff turn over is very high so progression is quite likely

Cons

Too much expected of you. You have to stay until everthing is finished which would be fine but you aren't paid for the extra time and some times it would be impossible to get done for the said time. then the next morning some one is complaining you didn't do something properly when you had to stay for an extra half hour of your time to get it done at all. Has a very snooty feel to it. So when youstart as an outsider you don't feel welcome. The six steps and barista priorities make your life hell, make you into a machine and prevent you taking any initiative. The coffee isn't nice.

Explore other reviews about Caffè Nero

5.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

Excellent Work Life Balance Availability

Cons

Very busy, growing customer base. Expected for the type of industry. Not for everyone.

2.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Nice people to work with, good in between job

Cons

Upper management, don’t place value on their employees, low wages considering how busy the place is, no room for growth, would not recommend for long term employment, always short staffed

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