Used to be the best.. - Customer Service Representative (CSR) Caliber Collision Employee Review

3.0
14 Nov 2025
Recommend
CEO approval
Business outlook

Pros

This was hands down the best place I EVER worked. They understood work life balance, the job was fun, but hard and you could work without corporate down your throat.

Cons

I worked there long enough to see the change from the public sale of the company. It turned from supporting the employees and seeing them as humans - to as soon as corporates greedy hands got a hold they tightened the rope making it way more difficult than it needed to be. My GM was a God send. Upper, upper management is all about who you know. Also not sure why the CEO came from Pfizer. - but the greed tracks.

Explore other reviews about Caliber Collision

5.0
12 Apr 2026
Recommend
CEO approval
Business outlook

Pros

It’s really great for real

Cons

Not many to name really

2.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good insurance, good coworkers, close

Cons

Horrible work/life balance, don’t consistently make commission, no support from upper management. When you take vacation using your PPO you’ve earned, upper management complains. We never hear anything good, just the bad. Every day we’re threatened with working Saturday when we work 53 hours a week

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