Pros
Benefits day 1, 401k is decent compared to competitors.
Cons
Training is non existent for all positions in the Center. GM forced to be trainer for all. Huge lack of transparency in comp plans and teammates are consistently mislead to believe pay is already at capacity for position. Favoritism is evident in the markets. Operational consistency is completely lost and the message from one market to the next is inconsistent. Current leadership is leading the company towards a cliff and they seem to be completely blind or too proud to see it. Most of the centers are old and at various stages of failure and require significant upkeep just to run. Leadership is only focused on building new stores on every corner. Repair quality is sub par at most locations and while there is a team of trained professionals that routinely inspect vehicles to combat this their guidance is frequently overridden by regional managers who don’t want to do the right thing because the cost is tied to their comp plan.