Could be better opportunities for the “smaller” employees - Customer Service Representative (CSR) Caliber Collision Employee Review

Almost impossible to move up. They’ll provide you with the necessary tools to learn and do training but if they don’t want you in the position you want to be in then you won’t get there, no matter how qualified you are or how many hours you spent doing training courses in workday. Also seen multiple people being promoted and moved around to position they didn’t want or weren’t qualified for because it was more convenient for the “team” at that moment.