Over all an okay place - Definitely needs some improvement - Automotive Service Advisor Caliber Collision Employee Review

2.0
27 Feb 2023
Recommend
CEO approval
Business outlook

Pros

Diversity, time off, Maternity leave, Management, communication (most of the time)

Cons

Unfair pay for women and not enough opportunities for pay raises, they base your pay solely off of customer surveys and RO counts. If you have any bad survey the finger is always pointed at the SA rather than looking at all the hands in that file, pay was bumped down with an increase for the “opportunity” for a higher bonus. Managers need to be trained better on how to handle situations rather than leaving SA’s to fend for themselves.

Explore other reviews about Caliber Collision

5.0
12 Apr 2026
Recommend
CEO approval
Business outlook

Pros

It’s really great for real

Cons

Not many to name really

3.0
17 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are good. Some effort for consistency. I like staying busy and there is almost always something to do. Some people are nice.

Cons

I really wanted to like this company. It’s very corporate. It’s very involved. There is a lot of micromanagement. People really do act like they’re your friends and they are absolutely not. It’s hard to work somewhere for so much of your time where you truly can’t let your guard down or get too close. Everyone talks between shops, centers, regions, etc. There’s a lot of gossip throughout the company and even if you don’t think it goes somewhere, it does. It doesn’t matter if you are good at your job or a good person because they don’t care about that here. You can be entirely awful to people here and keep your job for years! I suppose that con is actually a pro because it makes it very difficult for someone to actually get fired from this company.

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